Proactive Care Client OrientationEverything you need to know now that you're a Proactive Care Client
It’s important that you know how to contact us when you need help! If you don’t have this priority number and email address, check with your supervisor or click here to request that information.
The simplest way to start a service ticket is via email! But, there are some key things you should include to help us help you.
Our goal is to respond quickly to all your needs. Learn more about service level expectations.
Some details about how we invoice our general hourly clients.
As an hourly customer, you may have some of these á la carte services as well. If you do, then be sure and check out the appropriate video!
Patch Management and Cyber Care Security
Do this from now on! We update and patch your computers overnight and on the weekends so that you are ready to get right to work each day. But, you’ll need to follow these easy instructions.
AV Defender and Cyber Care Security
We are working to keep your network secure, and the bad guys out. Here’s what you need to know.